Flight Options Trademark

Privacy Policy

Flight Options recognizes the importance of our customers' privacy. Privacy is more than an issue of compliance – it is one of trust. With that in mind, our Privacy Policy is based on our basic belief of respect for the individual. This Privacy Policy describes:

  • The types of personal information we collect and how we collect it.
  • How we use the personal information we collect.
  • With whom we share your personal information.
  • The choices you can make about how we and use your personal information.

What types of personal information does Flight Options collect?

Information You Give Us: We receive and store any information you enter on our web site or give us in any other way. You provide information to us when you book a flight; create or update your account; communicate with us by phone, e-mail, or otherwise; or complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, phone numbers and email addresses; credit card information; travel plans and flight participants; and financial information, including credit card, Social Security and driver's license numbers, among other things.

Technical Information: We receive and store certain types of technical information whenever you interact with us online or over the phone. Like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses FlightOptions.com. This information may include your IP address, web site login information, e-mail address, computer operating system and browser information, clickstream to, through, and from our web site, and the phone number you used to call us.

Mobile: When you download or use apps created by us or our affiliates, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content.

How does Flight Options use my personal information?

We use your information to support our core business functions. These functions generally include communicating with you, delivering and improving our services, and preventing fraud and other losses. Some examples are:

  • To fulfill your requests for services and communicate with you about those requests;
  • To register and service your account;
  • To administer surveys and promotions;
  • To provide customer service and alert you to product information;
  • To help us improve and customize our service offerings, websites, and advertising;
  • To send you information about our products, services, and promotions; and
  • To protect the security and integrity of our website and our business.

To accomplish these purposes, we may combine personal and non-personal information we collect with offline information, including information from third parties. We may also transfer or disclose your information within our corporate family of companies for these purposes.

How does Flight Options share my personal information?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with our affiliated companies that follow practices at least as protective as those described in this Privacy Policy. Except as set forth in this Privacy Policy, we do not sell, rent, share, or otherwise disclose customers’ personal information to third parties.

Third Party Services: Other companies and individuals perform services for us on a regular basis. Examples of these services include analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, and providing customer service. These companies will have access to your personal information needed to perform their functions, but they may not use it for other purposes.

Legal Requirements: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms and conditions and other agreements; or protect the rights, property, or safety of Flight Options, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personal information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

Business Transfers: We may transfer any information we have about you to a third party in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Flight Options or as part of a corporate reorganization or stock sale or other change in corporate control.

How do I access the information Flight Options has received from me?

You can call Flight Options at 877.703.2348 or contact us to determine if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy of that information at no charge. You may correct factual errors in your personal information by sending us a request that sufficiently details how your personal information should be corrected. We encourage you to promptly update your personal information if it changes.

What if I don’t want to provide or receive information?

You can always choose not to provide information, but you may be unable to take advantage of our services as a result. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Most mobile devices allow you to turn off location-based services as well. Because cookies and location based services allow you to take advantage of some of FlightOptions.com’s essential features, we recommend that you leave them turned on.

If you prefer not to receive information from us, either through email or regular mail, please contact us. Please note that such requests may take up to 30 days to take effect.

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